TwoCan Associates is a specialist consultancy with over 25 years’ experience of patient and public involvement in health and social care research.
We make a difference to NHS and voluntary organisations by helping them to clarify the purpose of involvement, to improve their policy and practice, and develop meaningful and effective partnerships.
What can TwoCan Associates do for you?
We can work with you to:
- generate evidence of impact – to demonstrate how involvement adds value to your work.
- support your learning and development – so that your organisation can ‘learn by doing’ and identify improvements in real time.
- develop clear policies and guidance – to manage the complexities and challenges of involvement.
- develop an involvement strategy – and identify the best approach to meet your needs.
Our values
The meaningful involvement of people with lived experience in all aspects of the work of voluntary and statutory organisations. We seek to involve people with lived experience in our own work wherever possible.
Involving people with lived experience as partners in decision-making at all levels. Our priority is to work on projects where there is a wish for genuine involvement – where professionals are willing to listen to people with lived experience and make changes as a result.
Valuing and respecting the skills, knowledge and experience that people with lived experience and our clients bring. We ensure that people are recognised and rewarded for being involved in any of our projects.
Maintaining confidentiality but also encouraging sharing of experience/expertise. We seek permission from our clients before publicising our work and actively promote networking and sharing learning.
Encouraging good communication to support meaningful involvement. We encourage professionals to be open and honest about their reasons for involving people with lived experience and strongly encourage them to share information about what they have learnt and what has changed as a result of involvement.
Equal opportunities. We ensure that all our approaches to involvement are inclusive and demonstrate accessibility and equality.
Continually improving our working practice. We seek feedback from our clients to improve our services. We are committed to working with our clients in a way that means we can all learn through experience.
Providing work which is of high quality and good value for money. We work with our clients to agree a work plan that is practical and measurable – with regular reviews to ensure a successful outcome.
These values inform our work and help us to determine which projects we are willing to undertake.